Help centre
How can we help?
Short answers to the questions that come up most. For the full API reference see the docs, and if none of this covers it, the chat launcher is bottom right.
Getting started
Your first request, API keys, and what the API can fetch.
Using the API
Response shape, transcription jobs, batching and limits.
Integrations
MCP for AI assistants, and the n8n node.
Billing
Credits, plans, top-ups and what is free.
Troubleshooting
What an error means and what to do about it.