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internal_error · 9001 · HTTP 500

Unexpected server error. Retry with backoff; if it persists, send support the request_id.

Number9001
HTTP status500Internal Server Error
Familyserver9xxx · our fault

Example response

JSON
{
  "ok": false,
  "request_id": "req_…",
  "error": {
    "code": "internal_error",
    "number": 9001,
    "message": "Unexpected server error. Retry with backoff; if it persists, send support the request_id.",
    "docs": "https://transcriptfetch.com/docs/errors/internal_error"
  }
}

Every failure carries error.code, error.number, error.message and error.docs, plus at most one of retry_with (the request change that would succeed), details (structured specifics) or issues (validation problems).

What it means

Unexpected server error. Retry with backoff; if it persists, send support the request_id.

Why it happens

  • An unexpected server-side failure while processing the request.

What to do

  • Retry once with backoff; most are transient.
  • If it persists, contact [email protected] with the request_id from the response so we can trace it.
Retryable? Yes, with backoff. Include the request_id when reporting. Every error response carries a request_id; include it when contacting support.