internal_error (9001, HTTP 500) · TranscriptFetch API error

Example response

{
  "ok": false,
  "request_id": "req_…",
  "error": {
    "code": "internal_error",
    "number": 9001,
    "message": "Unexpected server error. Retry with backoff; if it persists, send support the request_id.",
    "docs": "https://transcriptfetch.com/docs/errors/internal_error"
  }
}

Every failure carries error.code, error.number, error.message and error.docs, plus at most one of retry_with (the request change that would succeed), details (structured specifics) or issues (validation problems). Family: 9xxx · our fault.

What it means

Unexpected server error. Retry with backoff; if it persists, send support the request_id.

Why it happens

An unexpected server-side failure while processing the request.

What to do

Retry once with backoff; most are transient.
If it persists, contact [email protected] with the `request_id` from the response so we can trace it.

Retryable? Yes, with backoff. Include the request_id when reporting. Every error response carries a request_id; include it when contacting support.

Related errors

upstream_unavailable (5101), a fetch that could not complete is reported as 502
unknown (9002), a transcript fetch that failed without a classifiable reason

Next →All error codes