API reference
upstream_unavailable — HTTP 502
The transcript service was unreachable. Safe to retry.
Example response
{ "ok": false, "request_id": "req_...", "error": { "code": "upstream_unavailable", "message": "The transcript service was unreachable. Safe to retry." } }
Why it happens
- The transcript service behind the API was briefly unreachable.
- The source platform temporarily blocked or timed out the fetch.
How to fix it
- Retry with exponential backoff — these are transient by nature.
- Check status at transcriptfetch.com/docs/status if failures persist.
Retryable? Yes — safe to retry; failed requests are never charged. Every error response carries a
request_id — include it when contacting support.